hello! thanks for your suggestions. to answer in order:
— search engine source is index table engine
— show exact matches only is OFF
— there are no filters of any kind created.
— i use no tags, custom fields or any search engine settings on the front end,
— no date filters, no categories & taxonomy terms
i have indexed pages and posts, but nothing else is indexed on the general index page. i assume that’s ok since i’m not interested in tags, etc. for this site.
so, my problem still exists exactly as before. i did enable keyword suggestions, so now there are at least some options to choose from when the “no results” phrase appears. but i consider that to be a temporary bandaid, and not a fix.
might this relate somehow to primary keyword logic? i changed the logic to AND with exact word matches and AND. with this combination i finally was able to get the word “medication” to show up with results, but not the word “medications”.
it really bothers me that when i search for an exact page title that exists on the site, sometimes i get results and sometimes i get No Results!
for example, here are two pages on the site: when i search for “Learn about Glaucoma” i get no results at all, but if i search for “Types of Glaucoma” that page shows up in the results along with other pages.
thanks again for your help,
jacqueline