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Search Styles and Functionality Broken after Update

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Search Styles and Functionality Broken after Update

Viewing 15 posts - 1 through 15 (of 20 total)
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  • September 23, 2022 at 1:06 pm #39413
    matthew.caldwellmatthew.caldwell
    Participant

    I updated Ajax Pro Search to the latest version this morning and now the search functionality on my site is broken. Styling and functionality are both broken actually. Please see attached image. How do I fix without re-creating?

    September 23, 2022 at 1:10 pm #39415
    matthew.caldwellmatthew.caldwell
    Participant

    I just created a new test search form and applied it to a test page and same issue. I checked the front end for errors and not seeing any in the inspector either. The site URL is https://thealliancecanada.ca/.

    September 23, 2022 at 1:12 pm #39416
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Can you please try re-downloading and re-installing from codecanyon.net? There was a file upload issue, which went under the radar, which may explain this problem.
    Simply download again, then Deactivate and Delete via the plugin manager, then Upload and Activate via the plugin manager. Your search data and settings will not be lost.

    September 23, 2022 at 1:13 pm #39417
    matthew.caldwellmatthew.caldwell
    Participant

    Hi Ernest,

    Thanks, I will try that now!

    September 23, 2022 at 1:16 pm #39418
    matthew.caldwellmatthew.caldwell
    Participant

    Hi again Ernest,

    Unfortunately still experiencing the same issue after deleting and re-adding the plugin from a fresh download.

    Any other suggestions?

    Best,

    Matt

    September 23, 2022 at 1:18 pm #39419
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Okay.

    Can you please add temporary FTP and back-end access, so I can debug the issue?

    Thank you!

    September 23, 2022 at 1:33 pm #39420
    matthew.caldwellmatthew.caldwell
    Participant

    Yes, I can do that. Do I just provide the info as a private reply here?

    September 23, 2022 at 1:36 pm #39421
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Yes of course.

    September 23, 2022 at 2:19 pm #39422
    matthew.caldwellmatthew.caldwell
    Participant

    You cannot access this content.

    September 23, 2022 at 2:52 pm #39423
    matthew.caldwellmatthew.caldwell
    Participant

    Hey Ernest,

    Not sure what you did but things seem to be looking and functioning normal again!

    Best,

    Matt

    September 23, 2022 at 3:04 pm #39424
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You may see some disruptions, I am still testing. I think I found a possible solution 🙂

    September 23, 2022 at 3:05 pm #39425
    matthew.caldwellmatthew.caldwell
    Participant

    Oh shoot, I just removed your access because I saw support was no offline. Should I create new logins for you? So sorry!

    September 23, 2022 at 3:06 pm #39426
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Yes please, there is still code left that I need to test and remove 🙂

    September 23, 2022 at 3:24 pm #39427
    matthew.caldwellmatthew.caldwell
    Participant

    Sorry, got stuck on a call there. I just reactivated the credentials I shared above in the private note. Please let me know if access is not working for you.

    Best,

    Matt

    September 23, 2022 at 3:48 pm #39428
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thanks!

    I am finished now. Can you please check if it’s all right, then I will push this fix to a patch.

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