Search Styles and Functionality Broken after Update

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This topic contains 19 replies, has 2 voices, and was last updated by matthew.caldwell matthew.caldwell 1 week, 2 days ago.

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #39413
    matthew.caldwell
    matthew.caldwell
    Participant

    I updated Ajax Pro Search to the latest version this morning and now the search functionality on my site is broken. Styling and functionality are both broken actually. Please see attached image. How do I fix without re-creating?

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    #39415
    matthew.caldwell
    matthew.caldwell
    Participant

    I just created a new test search form and applied it to a test page and same issue. I checked the front end for errors and not seeing any in the inspector either. The site URL is https://thealliancecanada.ca/.

    #39416
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Can you please try re-downloading and re-installing from codecanyon.net? There was a file upload issue, which went under the radar, which may explain this problem.
    Simply download again, then Deactivate and Delete via the plugin manager, then Upload and Activate via the plugin manager. Your search data and settings will not be lost.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39417
    matthew.caldwell
    matthew.caldwell
    Participant

    Hi Ernest,

    Thanks, I will try that now!

    #39418
    matthew.caldwell
    matthew.caldwell
    Participant

    Hi again Ernest,

    Unfortunately still experiencing the same issue after deleting and re-adding the plugin from a fresh download.

    Any other suggestions?

    Best,

    Matt

    #39419
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Okay.

    Can you please add temporary FTP and back-end access, so I can debug the issue?

    Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39420
    matthew.caldwell
    matthew.caldwell
    Participant

    Yes, I can do that. Do I just provide the info as a private reply here?

    #39421
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Yes of course.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39422
    matthew.caldwell
    matthew.caldwell
    Participant
    You cannot access this content.
    #39423
    matthew.caldwell
    matthew.caldwell
    Participant

    Hey Ernest,

    Not sure what you did but things seem to be looking and functioning normal again!

    Best,

    Matt

    #39424
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You may see some disruptions, I am still testing. I think I found a possible solution 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39425
    matthew.caldwell
    matthew.caldwell
    Participant

    Oh shoot, I just removed your access because I saw support was no offline. Should I create new logins for you? So sorry!

    #39426
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Yes please, there is still code left that I need to test and remove 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39427
    matthew.caldwell
    matthew.caldwell
    Participant

    Sorry, got stuck on a call there. I just reactivated the credentials I shared above in the private note. Please let me know if access is not working for you.

    Best,

    Matt

    #39428
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thanks!

    I am finished now. Can you please check if it’s all right, then I will push this fix to a patch.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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