This topic contains 19 replies, has 2 voices, and was last updated by 
- Posts
I updated Ajax Pro Search to the latest version this morning and now the search functionality on my site is broken. Styling and functionality are both broken actually. Please see attached image. How do I fix without re-creating?
I just created a new test search form and applied it to a test page and same issue. I checked the front end for errors and not seeing any in the inspector either. The site URL is https://thealliancecanada.ca/.
Hi,
Can you please try re-downloading and re-installing from codecanyon.net? There was a file upload issue, which went under the radar, which may explain this problem.
Best,
Simply download again, then Deactivate and Delete via the plugin manager, then Upload and Activate via the plugin manager. Your search data and settings will not be lost.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
Hi Ernest,
Thanks, I will try that now!
Hi again Ernest,
Unfortunately still experiencing the same issue after deleting and re-adding the plugin from a fresh download.
Any other suggestions?
Best,
Matt
Okay.
Can you please add temporary FTP and back-end access, so I can debug the issue?
Thank you!
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
Yes, I can do that. Do I just provide the info as a private reply here?
Yes of course.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
You cannot access this content.Hey Ernest,
Not sure what you did but things seem to be looking and functioning normal again!
Best,
Matt
You may see some disruptions, I am still testing. I think I found a possible solution 🙂
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
Oh shoot, I just removed your access because I saw support was no offline. Should I create new logins for you? So sorry!
Yes please, there is still code left that I need to test and remove 🙂
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
Sorry, got stuck on a call there. I just reactivated the credentials I shared above in the private note. Please let me know if access is not working for you.
Best,
Matt
Thanks!
I am finished now. Can you please check if it’s all right, then I will push this fix to a patch.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
You must be logged in to reply to this topic.