Reply To: Search priority / weighting not working on first load

Hi,

Thank you for the details!

I tried to log-in, but the account does not have permission to view the settings. Anyways, I may not need it, I think I may know what the issue is. Can you please try this auto-populate configuration: https://i.imgur.com/CX9IGOo.png
The other options force a custom ordering based on the criteria, this configuration will trigger the search without the override.