Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Unable to create search instance
- This topic has 16 replies, 2 voices, and was last updated 11 years, 1 month ago by
Numaphon.
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AuthorPosts
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April 22, 2015 at 10:24 am #4521
Numaphon
ParticipantHello,
When I create a new search instance in my blog nothing happens. 🙁 How should I proceed?
Thanks.
Best Regards,
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This topic was modified 11 years, 1 month ago by
Numaphon. Reason: ftp data
April 22, 2015 at 11:52 am #4523Numaphon
ParticipantPlease, check the image attached for a better understanding. After adding the instance, it does not appear in the list below as shown in your demo.
April 22, 2015 at 12:34 pm #4527Ernest Marcinko
KeymasterHi!
Which version of the search are you using?
Are you on a multisite network?
Can you provide access and ftp information, so I can check the problem?April 22, 2015 at 1:54 pm #4542Numaphon
ParticipantHello,
I am using the version 4.0 and yes I am in a multisite network.
If really needed I can provided the ftp access. Do you think that it is possible to solve without it?
Thanks.
April 22, 2015 at 2:17 pm #4546Ernest Marcinko
KeymasterHi!
Okays. This is a known problem, but so far you are only the 3rd person to report it. I remember it was something with an incorrect database prefix or something, but I could not solve it permanently because I didn’t have ftp access to the other servers, so I was just guessing.
If you have a test server or anything I can access via FTP with this problem it would be awesome. I could finally figure out what’s causing this, because I was unable to reproduce it on my test servers.
April 22, 2015 at 2:49 pm #4549Numaphon
ParticipantHello,
You can check my real server. No problem. Just want it solved. Where can I post the FTP settings (they are locked out now). Thanks.
Best regards,
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This reply was modified 11 years, 1 month ago by
Numaphon.
April 22, 2015 at 2:56 pm #4551Ernest Marcinko
KeymasterGreat!
You can edit your first post in this thread, or upload a txt file with the details. Both methods are safe and only visible to me and you.
April 22, 2015 at 2:59 pm #4553Numaphon
ParticipantHello,
I’ve just added the FTP information. Let me known if it helps.
Best Regards,
April 22, 2015 at 3:19 pm #4554Ernest Marcinko
KeymasterThank you for the details, I think I have found the solution finally.
Upon activation the search tables were created with the incorrect prefix. I’ve made a modification to the main search file and re-activated the plugin. I also created a search instance with the name “test”.
Thanks again, I’ll surely add this bug fix to the upcoming release.
April 22, 2015 at 4:22 pm #4556Numaphon
ParticipantHello,
Thank you. Now it is working! Is there anyway to clean my ftp login information from here?
Best Regards,
April 22, 2015 at 4:24 pm #4557Ernest Marcinko
KeymasterYou’re welcome!
Sure, I’ve cleared the information, so it’s no longer accessible.
April 22, 2015 at 4:36 pm #4559Numaphon
ParticipantHello,
Is there anyway to change the “Try These: XYZ,…” color text?
Thanks.
April 22, 2015 at 4:46 pm #4560Ernest Marcinko
KeymasterCurrently only by custom CSS, for example:
[code]p.asp-try a {
color: #FFF !important;
}[/code]April 22, 2015 at 4:56 pm #4561Numaphon
ParticipantThanks!
April 24, 2015 at 5:00 pm #4584Numaphon
ParticipantHello,
The search function in my site a much more slower than your (in this page). Anyway to solve this? 🙁
Thanks!
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