Unable to create search instance

[Numaphon]

Hello,

When I create a new search instance in my blog nothing happens. 🙁 How should I proceed?

Thanks.

Best Regards,

• This topic was modified 11 years, 1 month ago by Numaphon. Reason: ftp data

[Numaphon]

Please, check the image attached for a better understanding. After adding the instance, it does not appear in the list below as shown in your demo.

[Ernest Marcinko]

Hi!

Which version of the search are you using?
Are you on a multisite network?
Can you provide access and ftp information, so I can check the problem?

[Numaphon]

Hello,

I am using the version 4.0 and yes I am in a multisite network.

If really needed I can provided the ftp access. Do you think that it is possible to solve without it?

Thanks.

[Ernest Marcinko]

Hi!

Okays. This is a known problem, but so far you are only the 3rd person to report it. I remember it was something with an incorrect database prefix or something, but I could not solve it permanently because I didn’t have ftp access to the other servers, so I was just guessing.

If you have a test server or anything I can access via FTP with this problem it would be awesome. I could finally figure out what’s causing this, because I was unable to reproduce it on my test servers.

[Numaphon]

Hello,

You can check my real server. No problem. Just want it solved. Where can I post the FTP settings (they are locked out now). Thanks.

Best regards,

• This reply was modified 11 years, 1 month ago by Numaphon.

[Ernest Marcinko]

Great!

You can edit your first post in this thread, or upload a txt file with the details. Both methods are safe and only visible to me and you.

[Numaphon]

Hello,

I’ve just added the FTP information. Let me known if it helps.

Best Regards,

[Ernest Marcinko]

Thank you for the details, I think I have found the solution finally.

Upon activation the search tables were created with the incorrect prefix. I’ve made a modification to the main search file and re-activated the plugin. I also created a search instance with the name “test”.

Thanks again, I’ll surely add this bug fix to the upcoming release.

[Numaphon]

Hello,

Thank you. Now it is working! Is there anyway to clean my ftp login information from here?

Best Regards,

[Ernest Marcinko]

You’re welcome!

Sure, I’ve cleared the information, so it’s no longer accessible.

[Numaphon]

Hello,

Is there anyway to change the “Try These: XYZ,…” color text?

Thanks.

[Ernest Marcinko]

Currently only by custom CSS, for example:

[code]p.asp-try a {
color: #FFF !important;
}[/code]

[Numaphon]

Thanks!

[Numaphon]

Hello,

The search function in my site a much more slower than your (in this page). Anyway to solve this? 🙁

Thanks!

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