Unable to create search instance

[NumaphonParticipant]

Hello,

When I create a new search instance in my blog nothing happens. 🙁 How should I proceed?

Thanks.

Best Regards,

• This topic was modified 9 years ago by  Numaphon. Reason: ftp data

[NumaphonParticipant]

Please, check the image attached for a better understanding. After adding the instance, it does not appear in the list below as shown in your demo.

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[Ernest MarcinkoKeymaster]

Hi!

Which version of the search are you using?
Are you on a multisite network?
Can you provide access and ftp information, so I can check the problem?

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Hello,

I am using the version 4.0 and yes I am in a multisite network.

If really needed I can provided the ftp access. Do you think that it is possible to solve without it?

Thanks.

[Ernest MarcinkoKeymaster]

Hi!

Okays. This is a known problem, but so far you are only the 3rd person to report it. I remember it was something with an incorrect database prefix or something, but I could not solve it permanently because I didn’t have ftp access to the other servers, so I was just guessing.

If you have a test server or anything I can access via FTP with this problem it would be awesome. I could finally figure out what’s causing this, because I was unable to reproduce it on my test servers.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Hello,

You can check my real server. No problem. Just want it solved. Where can I post the FTP settings (they are locked out now). Thanks.

Best regards,

• This reply was modified 9 years ago by  Numaphon.

[Ernest MarcinkoKeymaster]

Great!

You can edit your first post in this thread, or upload a txt file with the details. Both methods are safe and only visible to me and you.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Hello,

I’ve just added the FTP information. Let me known if it helps.

Best Regards,

[Ernest MarcinkoKeymaster]

Thank you for the details, I think I have found the solution finally.

Upon activation the search tables were created with the incorrect prefix. I’ve made a modification to the main search file and re-activated the plugin. I also created a search instance with the name “test”.

Thanks again, I’ll surely add this bug fix to the upcoming release.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Hello,

Thank you. Now it is working! Is there anyway to clean my ftp login information from here?

Best Regards,

[Ernest MarcinkoKeymaster]

You’re welcome!

Sure, I’ve cleared the information, so it’s no longer accessible.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Hello,

Is there anyway to change the “Try These: XYZ,…” color text?

Thanks.

[Ernest MarcinkoKeymaster]

Currently only by custom CSS, for example:

p.asp-try a {
  color: #FFF !important;
}

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[NumaphonParticipant]

Thanks!

[NumaphonParticipant]

Hello,

The search function in my site a much more slower than your (in this page). Anyway to solve this? 🙁

Thanks!

[Author]

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