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Spinning wheel

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Spinning wheel

Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 19, 2016 at 11:07 am #7362
    Zaheed ManuelZaheed Manuel
    Participant

    Hi

    I installed the plugin. But when I try to search. I only get the spinning wheel.

    I went through this already > https://wp-dreams.com/knowledge-base/when-i-type-in-something-the-search-wheel-is-spinning-but-nothing-happens-why/

    Ive also, updated the plugin with the file you sent me yesterday.

    Help please!

    • This topic was modified 10 years, 4 months ago by Zaheed ManuelZaheed Manuel.
    January 19, 2016 at 11:14 am #7363
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I’m not able to log in with the given details unfortunately, can you please check them? I will also need temporary FTP details to properly debug through the issue, as there are no error messages in the ajax response.

    January 19, 2016 at 11:22 am #7365
    Zaheed ManuelZaheed Manuel
    Participant

    Hi Ernest.

    Apologies. Forgot press the ‘Add new user’ button. Ive also added the FTP details.

    Please try now.

    • This reply was modified 10 years, 4 months ago by Zaheed ManuelZaheed Manuel.
    January 19, 2016 at 11:36 am #7367
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I have found the problem. It was known bug with some rare PHP versions, which I was not aware of. After finding more information I have made a correction in the search code, as well as I’m adding this to the next release as a possible bugfix.

    January 19, 2016 at 11:42 am #7368
    Zaheed ManuelZaheed Manuel
    Participant

    Hi Ernest.

    Awesome!! Do I need to update as well when the new release come out? Or can I ignore?

    Thank you for the excellent service!!!

    January 19, 2016 at 11:44 am #7369
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You are welcome 🙂

    You can update if you want, but it’s not mandatory. This change is going to be in the next update, so you don’t have to worry about nothing. Let me know if you need any help.

    If you like the plugin, you can leave a rating on it on your codecanyon downloads page, it’s greatly appreciated.

    January 19, 2016 at 11:47 am #7370
    Zaheed ManuelZaheed Manuel
    Participant

    Ok thanks!

    Will rate it! Going to do the setup now. I might bug you again 🙂

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