- This topic has 9 replies, 2 voices, and was last updated 10 years, 4 months ago by
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Hi,
I purchased your plugin but it does’nt work on my website.
Can you help me to fix this probleme ?Thank a lot for your help.
Best regards
Jean-BenoitHi,
I just checked the website, and the plugin is working on my end: http://i.imgur.com/KX2OTke.png
Can you please be more descriptive about the issue?
Hi,
Thank for your answer.
I understand the problem.
The plugin does’nt work when I login.
I try with different accounts and the plugin does’nt work (nothing happen).
When I logout, the plugin is working.Have you an idea to fix this problem ?
Best,
Jean-BenoitHere is the back-end log-in :
Adress for log-in : http://www.le-secret-de-cendrillon.fr/login/
** moved to security **Can you log-in ?
Hi,
I have changed the JS source option on the Compatibility settings submenu to “minified” and it solved the problem.
However, the issue was caused by numerous javascript errors in your site footer and header:
Issue 1: http://i.imgur.com/zl7oqw8.png
Issue 2: http://i.imgur.com/fHHNOmM.pngYou should definitely check these problems and solve them if possible, they may cause problems with other plugins, that you might not even notice.
You are very welcome 🙂
If you like the plugin, feel free to rate it on it on your codecanyon downloads page, it’s greatly appreciated.
It’s done.
I give you 5 stars for your great plugin and you great support !Best regard,
Jean-Benoit
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