Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › error 500 › Reply To: error 500
December 27, 2016 at 8:08 am
#11355
Hi!
If the staging and the live environments are the same, the most probable issue is a corrupted file. Try completely deleting the plugin via the plugin manager and installing again. If it’s a file corruption issue, it will solve it. Otherwise it’s impossible to tell without debugging through the code during activation. An error log might also help, there might be an indication of something before the crash.
We don’t have any known incompatibilities with other plugins for version 4.9.8, if that is the case, it is unknown yet.
Best,Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)