error 500

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 11 months ago.

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  • #11352
    jrosmail
    jrosmail
    Participant

    I get a error 500 after pushing the activate button…it almost takes no time to throw the error..I have 512mb asigned on wordpress, im on wpengine hosting.

    Never happened before to get error 500… i have lots of plugins installed, do you have a list of incompatible plugins?

    i’m not allowed to give you access by ftp or admin panel.

    #11355
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    If the staging and the live environments are the same, the most probable issue is a corrupted file. Try completely deleting the plugin via the plugin manager and installing again. If it’s a file corruption issue, it will solve it. Otherwise it’s impossible to tell without debugging through the code during activation. An error log might also help, there might be an indication of something before the crash.

    We don’t have any known incompatibilities with other plugins for version 4.9.8, if that is the case, it is unknown yet.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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