Reply To: plugin not working

#12829

Ernest Marcinko
Keymaster

Hi,

Thank you very much for your kind words.

Unfortunately I can't issue re-funds once the plugin has been downloaded.
We follow the re-fund policy as stated by codecanyon, which you can find on this URL: https://codecanyon.net/page/customer_refund_policy

The re-fund must be initiated from the customer end, I'm not able to do it, as codecanyon has the control over that. In this case however, it would be declined anyways, unfortuantely.

Best,
Ernest Marcinko

If you like my products, don't forget to rate them on codecanyon :)