Reply To: 500 errors when activating


Ernest Marcinko


May I ask when exactly the 500 errors occur? Is it when making changes to the search, or during the search process or at a different time?
Server error 500 is not related to any particular behavior, it can be caused literaly by any type of issue – simple conflicts, missing files, performance issues, restrictions etc…

Can you please add temporary back-end and FTP access so I can re-create the issue and de-bug it if possible? Thanks.

Finally on top of all of this, when the search does work, unless there is a way to do drop down filters
I’m not sure what do you mean by this. Have you tried creating drop-down filters, but they don’t work, or do you mean something else?

Ernest Marcinko

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