Reply To: Not redirecting


Ernest Marcinko


I just tested, but it’s working on my end (on a windows desktop device, multiple browsers). In this case, the front-end might be cached, make sure to clear the browser cache.

In case you have a touch screen or a mobile device, there is a known issue with redirection, which might affect some of them. For a temporary resolution a bit of custom code is needed.

Try placing the following code to the functions.php file in your theme directory (copy from line 3):

Iportant: Before making any changes to your theme files, make sure to have a site back-up!!

Don’t forget to clear your device and site cache after the change.
In case you need help with this, you can leave temporary FTP access and I will do it for you.

Ernest Marcinko

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