Reply To: Not redirecting

#13148

Ernest Marcinko
Keymaster

Hi!

I just tested, but it's working on my end (on a windows desktop device, multiple browsers). In this case, the front-end might be cached, make sure to clear the browser cache.

In case you have a touch screen or a mobile device, there is a known issue with redirection, which might affect some of them. For a temporary resolution a bit of custom code is needed.

Try placing the following code to the functions.php file in your theme directory (copy from line 3):

Iportant: Before making any changes to your theme files, make sure to have a site back-up!!

Don't forget to clear your device and site cache after the change.
In case you need help with this, you can leave temporary FTP access and I will do it for you.

Best,
Ernest Marcinko

If you like my products, don't forget to rate them on codecanyon :)