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February 6, 2018 at 6:29 pm
#16672
Hi Derek,
For this reason, unfortunately it will be very likely rejected. We follow the Envato market re-fund policy, which is very strict, and applies on very specific cases.
Please read the re-fund policy on this URL for more information about re-funds and reasons: Envato Market Refund Policy for Customers
You can open a re-fund request here: Request a refund
We review the re-fund cases within 3-5 days, sometimes even sooner.
Best,Ernest Marcinko
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