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Been down and out in the flu for over a week.
1. We search for Product Categories where we have tagged all Brother printer models with “Brother” and filtered on that. It then lists all models with the current letters in them.
2. The problem is that we can't click with the mouse on one of the results and have it go to our Custom URL. Choosing with the arrows and “Enter” OR clicking the Icon doesn't work either, UNLESS we type the whole name.