Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Checkbox category selectors not applying/working › Reply To: Checkbox category selectors not applying/working
November 8, 2018 at 3:41 pm
#19864
Keymaster
Hi,
When checking ‘signals’ only:
– Are the results displayed within any other categories?
– or are the results within both categories?
– or are these results within none of the categories?
– Do you have by any chance category inclusions/exclusions set under the Advanced Options -> Exclude results panel? That overrides the filters.
Can you please add temporary back-end access, so I can take a look at this? Thank you!