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I appreciate your quick response, but, unfortunately, I can't give admin and ftp details. I changed all the settings per your suggestions, but the plugin doesn't work for our site. Not only are the custom fields an issue, but whenever I go into the plugin's settings in the dashboard it shuts down my server making the website inaccessible for a few minutes. Since I can't use the plugin, please refund me for the purchase as soon as possible.