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October 21, 2014 at 2:39 pm
#2723
Hi!
Could you please re-open your ticket with proper product key or attach your product key to your next post in a text document? I can only help tickets with confirmed purchase keys. (some people with pirate versions had abused the support unfortunately)
As for the issue. I’m not sure if I’m going to be able to reproduce this issue on my servers. Do you have a development copy of your site, which I could access on the same server? I think that would be the fastest way of solving the problem, as I could see it happening.
Best,Ernest Marcinko
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