It looks like that the bfi thumb image library is not able to create picture crops for some reason. Please make sure that the image width and height is set properly to a numeric value on the “General Options -> Image options” tab: https://i.imgur.com/eWj1jXj.png
Those values must be numeric and cannot be empty.
If the images still stay the same way, that means that there is a permission or process ownership problem with the uploads directory.
Alternatively, you can switch the image handler to a custom one on the “Caching Options” submenu: https://i.imgur.com/SzPCmWh.png
For this to work correctly you must change permissions on the wp-content/plugins/ajax-search-pro/cache/ folder to at least 755 or 777 via SSH or FTP.
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