Hi Ernest,
Thanks for your reply – many of our existing customers and staff will search our site using our 5-digit product codes such as:
240-01
290-01
260-01
740-01
741-01
…with the convention being three digits / hyphen / 2 digits. This product code format is also used as the SKU on the product pages within WooCommerce. When the above (and other) codes are searched for they don’t yield any results. Searching for the title of the product seems to work fine but it seems like the SKU is not searchable?
The attached screenshot shows our Mechanisms Trainer, searching for ‘Mechanisms Trainer’ works fine but searching for 260-01 does not yield any results – the code I have circled is our Product Code and is used in the WooCommerce SKU custom field.
Many thanks
Stewart