Hey Ernest,
Thanks for that, I probably need to go into a bit more detail about the original plugin and the reason for upgrading to your Pro version. Alongside a web-design agency, we redesigned our website from a Joolma site to WordPress site.
The new WordPress site used your Ajax Lite to perform searches and, originally, it was able to search custom fields to find our Product and SKU codes. We thought that maybe the ‘Custom Field’ functionality had moved from your Lite version across to the Pro version?… as the ability to find products by SKU had stopped working.
What I have done temporarily is switched the site back to the Lite version to show how the search originally worked (and how we’d ideally like it to continue to work).
Screenshot 1: Search using the magnifying glass at the top
Screenshot 2: Search screen where code is input
Screenshot 3: Result screen showing the search term (circled at top) and how the results are displayed. The second circle shows the product code/SKU of the product searched for. In this example, the 292-01 code searched for is also referenced in the other product pages shown which is probably why there are additional results.
So the new ‘plug-in search bar’ version of search (with the red banner in your previous screenshot) is not how the site previously worked with Ajax Lite. I don’t know if that’s something in the settings or some custom code form the agency but the ‘_SKU’ doesn’t pick up an results. Maybe our database is not being indexed correctly.
Sorry for the rather long post, if you need any clarification on anything please let me know.
Thanks for your assistance.
Stewart