Reply To: Viewport Issues (Search Result Height)

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Ernest Marcinko


I was able to log in. First I had to re-install the plugin, it indicated a missing file when searching – it might have happened when transfering live to staging.

Your configuration looks all right to me so I was about to check the javascript files, but I'm not able to use the ftp details. I've tried the url you provided and the IP address as well with both FTP and SFTP, ports 22 and 2222 as well, but I get a timeout. Is it a different url or IP? Should I use FTP or SFTP?

Ernest Marcinko

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