Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Can't configure ajax search pro. Code is shown instead of UI › Reply To: Can't configure ajax search pro. Code is shown instead of UI
August 31, 2015 at 9:24 am
#5716
Hi!
I think I might need FTP and back-end access to check on this issue, as there is no error message shown on the screenshot, and I have never seen an issue like this before.
A few questions though:
- Is this only happening on the index table options page, or everywhere?
- Have you tried disabling all of the plugins and switching the theme? This is the only way to make sure it’s not a plugin/theme conflict.
- Is the error reporting enabled in the wp-config.php file?
- Have you deactivating, deleting, and re-installing the plugin?
- Have you tried a different browser? What browser are you currently using?
It looks if like if the HTML code is not rendered, or completely stripped from HTML tags, or unfinished for some reason. I would say it’s a 3rd party javascript stripping the tabs content from the HTML tags, and only showing the plain text, but it’s only a guess.
Best,Ernest Marcinko
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