Reply To: Can't configure ajax search pro. Code is shown instead of UI

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Can't configure ajax search pro. Code is shown instead of UI Reply To: Can't configure ajax search pro. Code is shown instead of UI

#5716

Ernest Marcinko
Keymaster

Hi!

I think I might need FTP and back-end access to check on this issue, as there is no error message shown on the screenshot, and I have never seen an issue like this before.

A few questions though:

  • Is this only happening on the index table options page, or everywhere?
  • Have you tried disabling all of the plugins and switching the theme? This is the only way to make sure it's not a plugin/theme conflict.
  • Is the error reporting enabled in the wp-config.php file?
  • Have you deactivating, deleting, and re-installing the plugin?
  • Have you tried a different browser? What browser are you currently using?

It looks if like if the HTML code is not rendered, or completely stripped from HTML tags, or unfinished for some reason. I would say it's a 3rd party javascript stripping the tabs content from the HTML tags, and only showing the plain text, but it's only a guess.

Best,
Ernest Marcinko

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