Reply To: Related Post Pro and Ajax Search Pro Stopped Working

Home Forums Product Support Forums Related Posts Pro for WordPress Support Related Post Pro and Ajax Search Pro Stopped Working Reply To: Related Post Pro and Ajax Search Pro Stopped Working

#5789

Ernest Marcinko
Keymaster

Hi!

First, make sure you use the latest search version (4.5.1), it had been released after the 4.5 as the first bugfix version.

Then there are a few things you can try:

  • Make sure you have your browser cache cleared, try different browsers as well
  • Make sure to clear your site cache (W3TC, WP Super cache)
  • Make sure to clear your CDN cache if you are using any (clouflare, maxcdn, amazon cloudfront)
  • Some cache plugins may take 12-24 hours to completely clear – you can try to de-activate the cache plugins temporarly to see the search works then

If none of this is working, then it's probably a conflict or something unknown yet. In that case, could you please provide temporary FTP and back-end access to check on the problem?

Best,
Ernest Marcinko

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