Hi!
Yes, I got the details and I can log in with both, but I cannot access the Ajax Search Pro submenu on the administrato area: http://i.imgur.com/U3HRQHc.png
Also, on the FTP I can log-in, but only an empty folder is accessible like so: http://i.imgur.com/vEl6SJv.png
I’m guessing some permissions are perhaps missing 🙂