Reply To: Cant get it to work

#6778

Ernest Marcinko
Keymaster

Hi!

If you had a previous version installed before, make sure to follow the important update notes.

I can see the following error message in the console:

Warning: Illegal string offset 'image_cropping' in /home/south194/public_html/wp-content/plugins/ajax-search-pro/search.php on line 108

which indicates a data inconsistency, which usually happens if the plugin is updated by only overwriting the files. To fix this issue, open the Cache Settings submenu and just save it without chaning anything. That should get rid off the problem.

If the problem still persists, please add temporary admin and FTP access details to this ticket, and I will debug the code to see what's causing it.
To safely add the details you can edit your initial post in this thread, or upload a .txt file attachment. Both methods are safe and visible to only me and you.

Best,
Ernest Marcinko

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