Reply To: changes to theme on back end not appearing on site

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#9102

Ernest Marcinko
Keymaster

Hi Russel,

Thank you for your kind words!

I'm assuming the changes are still visible in the preview window even after saving them. That means, the options are stored correctly, but something is wrong with either the CSS generation or serving process.

To fully eleminate the possibility of a cache related issue, let's try the following:
1. On the Compatibility Settings submenu, turn on the Force inline styles option: https://i.imgur.com/JrGcour.png
2. Make a new temporary page and place the search shortcode there, and hit the preview button: https://i.imgur.com/8kKEgpN.png

This method will make sure that no cached content is served, as it's a new page. If the color appears correctly on the preview, it means that there is still something cached, and serving the older files.

If the plugin coloring is still incorrect, then I will need to take a closer look at the problem. In that case I will need both temporary log-in and FTP credentials, I'm definitely going to have to debug through the plugin files – which I prefer doing via FTP for safety and performance reasons.

Best,
Ernest Marcinko

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