Please use the support part of the forum for further help, you can open a ticket via this form: https://wp-dreams.com/open-support-ticket-step-1/
You can copy-paste your previous message there, and you will be able to provide temporary back-end and FTP details as well.
This section is for pre-purchase questions and bug reports mostly. I will close this thread now, but feel free to open a ticket on the above mentioned url.
If you like my products, don't forget to rate them on codecanyon :)