Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › 504 search error
This topic contains 6 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 5 months ago.
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- October 11, 2022 at 10:56 pm #39603
Hi!
I’m getting this error when searching directly – The request failed. Please check your connection! Status 504 // Where can I start to fix this?
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You must be logged in to view attached files.October 11, 2022 at 11:06 pm #39605Also, stays in an infinite loop of searching… then the error. Only when typing something on the search bar.
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You must be logged in to view attached files.October 12, 2022 at 9:40 am #39608Hi,
Errors within the 500 range (500, 504, 505) indicate server side issues. The plugin tries to make a request to the server, but it either does not respond or it fails.
First, you should try everything from this documentation.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 12, 2022 at 11:17 pm #39630Hi Ernest,
I read that documentation before reaching out. It’s bugling my mind.. I don’t know where the issue is.
October 13, 2022 at 8:57 am #39634If you want, I can take a closer look. Can you please add temporary FTP and back-end access? I will try to debug through the search process, maybe I can find something.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 17, 2022 at 2:25 pm #39674Hi Ernest,
I’m creating a duplicate site to give you. Also, I noticed that this happens on the general search bar. I have around 75 search forms through out the website and the ones that are only focused on specific categories, let’s say definitions, the search bar works pretty fast. However, in the main one which search for around 5000 posts. It gives 504.
October 18, 2022 at 10:08 am #39681Hi,
Okay – let me know. Can you make sure, that the for that one search you enable the index table engine? That may actually resolve the issue.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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