Ajax Search Index Table stop working

[dviolante]

Hello, suddenly in my website https://hannainst.com.mx/ index table search results stop working, i already created index tables and no results appear. If i change to Regular engine the results appears if i change to index table engine, no results appear.

I have recorded a small video so you can see the issue.
https://www.awesomescreenshot.com/video/970723?key=6bacf8bdb14f5c3cf1bb228a7a87a28b

Could you please help me with this please?

Thank you

[Ernest Marcinko]

Hi,

Thank you for the details. I switched the search to the index table, and then tried the phrase “HI709” but it seems to work all right: https://i.imgur.com/rjkWFt6.png

You can try it right now, it should be okay. The only difference I am seeing is the number of indexed keywords, so probably the indexing was not finished yet?

[dviolante]

WOW, you are right! now search engine is working normal.

Ernest, when creating a new index table regardless of the progress bar of the process that says that it reached 100%, you think there is a possibility that the index table has not really finished being generated?

Thanks

[Ernest Marcinko]

Can be, if it stopped with an error, but it should be reported though. If you click on the “continue index” button, and does not add new keywords, then it is finished for sure.

[dviolante]

Ok! Thank your for your response.
If issue reappear will contact you back.

Thanks!

[Author]

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