ajax search pro bluehost block

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 months ago.

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  • #47442
    aenok222
    aenok222
    Participant

    I’m currently using wordpress using blue host. It works fine until I activate the ajax search pro plug-in, but when I change the settings of the ajax search pro plug-in, the phrase “sorry, you have been blocked” comes out and it’s block processed. How do I solve this?

    #47443
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    My guess is the firewall at your host or CDN. It is very uncommon, but sometimes heuristics can pick up false positives and block immediately. The most common is when submitting forms – aka changing the settings. Modern firewalls have a tremendous amount of rules so false positives can happen from time to time.

    I recommend checking the firewall options on your host. There are usually lists of blocks and you can whitelist that specific instance.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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