Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Ajax Search Pro does not work after Theme Update
This topic contains 13 replies, has 2 voices, and was last updated by rt79 3 years, 11 months ago.
- AuthorPosts
- June 21, 2019 at 12:05 pm #23217
Hi I notice i m using Astra WordPress Theme. They have an update today from version 1.8.5 to version 1.8.6. After I updated the theme I notice that Ajax Search Pro no longer works.
I am also using elementor to create my homepage. When I put put in Ajax Search as a widget it does not show at all.
Please help. Thanks!
June 21, 2019 at 12:26 pm #23218Hi,
Well, it sound like some sort of a theme related problem, although I am not able to tell without actually looking at the code in this case.
Can you please add temporary FTP and back-end details? I would like to check what happens with the plugin shortcode. Thank you!
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
June 21, 2019 at 12:41 pm #23219You cannot access this content.June 21, 2019 at 12:42 pm #23220You cannot access this content.June 21, 2019 at 3:17 pm #23231You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
June 21, 2019 at 4:34 pm #23234You cannot access this content.June 21, 2019 at 4:35 pm #23235June 22, 2019 at 5:26 am #23240You cannot access this content.June 22, 2019 at 8:53 am #23241You cannot access this content.June 24, 2019 at 9:34 am #23249Hi,
Rolling back the plugin will not work, as you will have to roll back the databases as well as the files. I would rather recommend trying a full plugin reset then deleting the plugin via the plugin manager, and installing again. I suspect there might be missing/corrupted file somewhere.
If that does not do anything, then please add a temporary back-end access as well. I will try to activate and see what exactly is happening there.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
June 24, 2019 at 11:15 am #23250You cannot access this content.June 24, 2019 at 12:43 pm #23255You cannot access this content.June 24, 2019 at 2:30 pm #23260You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
June 26, 2019 at 2:21 pm #23425You cannot access this content. - AuthorPosts
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