Ajax Search Pro dont work properly on MacOS Sierra in Safari

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Ajax Search Pro dont work properly on MacOS Sierra in Safari

This topic contains 6 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 4 years, 10 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #14593
    rocketseo
    rocketseo
    Participant

    Hello

    The search form Ajax Search Pro does not work properly on MacOS Sierra in the Safari browser, the search results page is not displayed in a separate search results page: for example:
    https://sanatate.md/?s=svitolart

    WordPress access:
    https://sanatate.md/wp-admin
    login:admin
    password:F7uVmLzKNM

    #14596
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Do you mean that the search does not redirect when the ‘return’ button or the magnifier icon is clicked? Unfortunately I don’t have a mac at this moment, only an iPad and an iphone to test with – but both of them are working okay on my end, the redirection is happening.

    Anyways, make sure to update to the latest release first (4.11.4), and to clear your website cache as well, to see if that helps.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14599
    rocketseo
    rocketseo
    Participant

    Thanks for your reply!

    Yes, Search does not redirecting search result on default search result page:

    #14602
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Please update the plugin to the latest release (4.11.4), and make sure to clear your website and browser cache as well: page cache, minify cache, browser cache and hit Fn + SHIFT + R to reload the page.

    It will very likely solve the problem, as there was a known issue with redirection in older versions.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14603
    rocketseo
    rocketseo
    Participant

    Hello,

    Updated the plugin to the latest release (4.11.4) – but redirecting still not working.

    #14604
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Can you please make sure to fully clear the site cache and the browser cache? I’m still seeing a heavily cached front-page, and it loads the old script from the previous version.

    Would you please also check the demo, if the problem also exists there: https://ajaxsearchpro.com/
    ..if the issue is not present on the demo, it might be only a setting or a 3rd party script causing it, I’m not sure. Unfortunately I’m not able to re-create it with any of my IOS devices.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14605
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    In the meantime I was able to test the site on a Mac Safari, and it is working for me: https://www.youtube.com/watch?v=NL0dp9UxCN4&feature=youtu.be
    It is very likely a cache issue. Make sure to clear the Safari browser cache as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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