Ajax Search Pro – No Layout Options Button

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This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 year, 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #32521
    kmholmes5569
    kmholmes5569
    Participant

    No Layout Options. Can’t enable keyword highlight. Other menu options don’t appear. I disable all plugins except for Ajax Pro. No luck. Originally Ajax Lite.

    #32522
    kmholmes5569
    kmholmes5569
    Participant

    Sorry. The FTP user is [email protected]

    #32530
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I just tried, but it seems to work all right: https://i.imgur.com/wziYcOz.png
    If the back-end is not loading, then try clearing your browser page, as well a disabling browser extensions. The best browser to use for back-end is Google Chrome, but Firefox, Safari and IE should work all right as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #32531
    kmholmes5569
    kmholmes5569
    Participant

    I really appreciate the fast response and screenshot. I’ve tried to get the buttons (especially layout options) viewable but I can’t. I tried on my desktop and laptop using Chrome and disabling all extensions, cookies and cache plus browsing history. Any other suggestions.

    #32532
    kmholmes5569
    kmholmes5569
    Participant

    I use a Mac. Iogged into a Windows 10 computer using Chrome and still no buttons as in your screenshot. I also used the uninstall button to remove Ajax Pro and reinstalled and I’m still getting the same results. This is really baffling for me since the keyword highlights is so important.

    #32533
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I just tried it again, and it seemed to work all right on IE as well as on all other browsers. I even tried a different computer, and a virtual machine, all work just fine:
    1. I clicked the Ajax Search Pro menu, then created a new search instance called “Test”: https://i.imgur.com/gjgJBbr.png
    2. Then after clicking the “gear” icon I am taken to the search settings, where the highlighter feature is visible as well: https://i.imgur.com/VADGgTJ.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #32537
    kmholmes5569
    kmholmes5569
    Participant

    THANK YOU I totally overlooked the gear icon. Excellent search feature. Thanks for the quick response – AGAIN!

    #32542
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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