Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Ajax Search Pro – No Layout Options Button
This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 11 months ago.
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- April 2, 2021 at 4:37 am #32521
No Layout Options. Can’t enable keyword highlight. Other menu options don’t appear. I disable all plugins except for Ajax Pro. No luck. Originally Ajax Lite.
April 2, 2021 at 4:42 am #32522Sorry. The FTP user is [email protected]
April 2, 2021 at 9:55 am #32530Hi,
I just tried, but it seems to work all right: https://i.imgur.com/wziYcOz.png
Best,
If the back-end is not loading, then try clearing your browser page, as well a disabling browser extensions. The best browser to use for back-end is Google Chrome, but Firefox, Safari and IE should work all right as well.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
April 2, 2021 at 2:12 pm #32531I really appreciate the fast response and screenshot. I’ve tried to get the buttons (especially layout options) viewable but I can’t. I tried on my desktop and laptop using Chrome and disabling all extensions, cookies and cache plus browsing history. Any other suggestions.
April 2, 2021 at 2:16 pm #32532I use a Mac. Iogged into a Windows 10 computer using Chrome and still no buttons as in your screenshot. I also used the uninstall button to remove Ajax Pro and reinstalled and I’m still getting the same results. This is really baffling for me since the keyword highlights is so important.
April 2, 2021 at 2:24 pm #32533I just tried it again, and it seemed to work all right on IE as well as on all other browsers. I even tried a different computer, and a virtual machine, all work just fine:
Best,
1. I clicked the Ajax Search Pro menu, then created a new search instance called “Test”: https://i.imgur.com/gjgJBbr.png
2. Then after clicking the “gear” icon I am taken to the search settings, where the highlighter feature is visible as well: https://i.imgur.com/VADGgTJ.png
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
April 2, 2021 at 9:31 pm #32537THANK YOU I totally overlooked the gear icon. Excellent search feature. Thanks for the quick response – AGAIN!
April 3, 2021 at 8:31 am #32542You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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