Ajax Search Pro not working

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 2 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #28577
    samdok72
    samdok72
    Participant

    Hi, there are a lot of bugs with this plugin.

    1) It often gets stuck on the loading screen in the plugin settings. And I can’t select anything

    2) It isn’t filtering products with a custom taxonomy. Product category works, but none of the custom taxonomy work.

    Please help me at the earliest, cause my website isn’t going to be live until this is fixed…

    #28578
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Can you please add temporary FTP and administrator access, so I can check the issues directly and debug them?

    1. Does this happen on a specific browser? There are no known issues there at the moment. It might be related to a browser plugin, or something similar.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #28579
    samdok72
    samdok72
    Participant
    You cannot access this content.
    #28588
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you very much.

    1. I was able to access the back-end no problem. Let me know if this happens on a specific browsers only.

    2. Make sure that this option is set to the default OFF. When this is enabled, then items, that does not have a relation to the taxonomy will be displayed.
    Also, you can set a default value to the filters as the “Choose one option” here – so that by default the filters are not active unless the user triggers a change.
    These should make it work.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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