Ajax Search Pro not working

[samdok72]

Hi, there are a lot of bugs with this plugin.

1) It often gets stuck on the loading screen in the plugin settings. And I can’t select anything

2) It isn’t filtering products with a custom taxonomy. Product category works, but none of the custom taxonomy work.

Please help me at the earliest, cause my website isn’t going to be live until this is fixed…

[Ernest Marcinko]

Hi,

Can you please add temporary FTP and administrator access, so I can check the issues directly and debug them?

1. Does this happen on a specific browser? There are no known issues there at the moment. It might be related to a browser plugin, or something similar.

[samdok72]

You cannot access this content.

[Ernest Marcinko]

Hi,

Thank you very much.

1. I was able to access the back-end no problem. Let me know if this happens on a specific browsers only.

2. Make sure that this option is set to the default OFF. When this is enabled, then items, that does not have a relation to the taxonomy will be displayed.
Also, you can set a default value to the filters as the “Choose one option” here – so that by default the filters are not active unless the user triggers a change.
These should make it work.

[Author]

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