Ajax Search Pro: Page results excluded

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Ajax Search Pro: Page results excluded

This topic contains 3 replies, has 2 voices, and was last updated by

 
Keymaster
1 year, 2 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #30276

    Participant

    (site is a private Intranet behind a firewall)

    I have installed Ajax Search Pro on my clients WP site but it returns search results only for Posts, but not Pages. The site has 280 pages where those Page titles are needed information when they are hits for a search term. Help!

    #30277

    Hi,

    Make sure that the pages post type is selected under the General Options -> Sources panel: https://i.imgur.com/3FTVtdm.png
    If you are reffering to the results page, and not the live search, then also try turning ON the results override feature.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30278

    Participant

    I made those adjustments (see attached)…but the problem continues

    Attachments:
    You must be logged in to view attached files.
    #30280

    Can you please test/answer these:
    – Is this happening on the live results list?
    – or is it happening on the results page only?
    – Do you have any other search/filter or any similar plugin installed?
    – If you switch to the default theme (twentytwenty), does the issue continue?
    – If you turn off all off the plugins, does the issue continue?
    – If you create a new search bar, and not change any of the options, does the issue continue? (test both live and results page)

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.