Ajax search pro PDF issue

[xyrovia]

“Index PDF file contents” is greyed out and I cannot figure out how to activate it.

[Ernest Marcinko]

Hi,

You can find all the step-by-step information about document content indexing here, in this documentation.

I believe you are probably missing the pdf mime type from the list of document types to index: https://i.imgur.com/y6uiKUM.png
That should do the trick.

[xyrovia]

Hello,
I followed the doc and got further along. However, my search still does not return content results from inside pdf. please advise.
Timothy

[Ernest Marcinko]

Hi,

Well, it is very hard to tell only from screenshots, but if the contents are indexed, then I suspect that the General Options -> Attachments panel may not have the index table engine enabled: https://i.imgur.com/YIh7bGE.png

[xyrovia]

yes, that setting is correct. could i make you a temp login and have you take a quick look?

[Ernest Marcinko]

Hi,

Sure, I will take a look.

[xyrovia]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[xyrovia]

sorry about that. maybe i missed a character in the copy/paste. it works now.

[Ernest Marcinko]

Hi,

Thank you, I can log-in now.

The file contents does not seem to be indexed. I suspect that the script might not have permissions to open the files, as the keywords count appears to be only the file titles.
I cannot confirm that unfortunately, as the plugin editor does not let me change the plugin files either. Can you please add temporary FTP access as well? I would like to debug the code to see if the files get opened in the first place. I can then try to force the permissions programatically, but it might have to be set manually via cPanel or via SSH.

[xyrovia]

You cannot access this content.

[xyrovia]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[xyrovia]

ok. try now please.

[Ernest Marcinko]

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