Ajaxpro and Server question

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This topic contains 9 replies, has 2 voices, and was last updated by craymond craymond 5 years, 4 months ago.

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  • #11885
    craymond
    craymond
    Participant

    Greetings,
    Love the Ajaxsearch Pro plugin. Have one question/problem that I am unable to find a resolution to. I currently have the ajax search option turned on. Also, I have set search to return search results on the search results page if visitor hits return or clicks the “more results” link. What I am finding is, certain terms seem to cause the search results “hang” and never return any results to the search results page. The ajax search works every time however. Is this something to do with the server not having the processing power it needs? Thanks in advance.

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    #11887
    craymond
    craymond
    Participant
    You cannot access this content.
    #11895
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’m guessing it might have been either a temporary server outage or overload. In case it is an overload, there are actually a few things you can do to optimize the search process, to use less resources. In this documentation chapter you will find everything you need to know about performance optimization: https://goo.gl/Rn6lG6

    I hope this helps!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #11901
    craymond
    craymond
    Participant
    You cannot access this content.
    #11907
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    To be honest I’m not entirely sure about that. The server seems to be fast enough for me.

    I’ve looked at the issue once again, and when it happens, I see the following error message in the console:

    Failed to load resource: net::ERR_INCOMPLETE_CHUNKED_ENCODING

    This could indicates that at some point the page loading was cut off from loading to the browser. It could be an overload, but I usually see a half-loaded page or a page with an internal server error, but this is very different.

    I’ve googled this error, but there are like 20 different things listed as cause on various forums, so I don’t exactly know what is behind it. My guess is that the plugin might try to send the result IDs to the default search page, and the results page is either trying to load all of it at once, or something is happening inbetween. (or something else completely)

    If you want, you can provide temporary FTP details, and I will go through the plugin code line-by-line to see if the error is caused somewhere internally. If so, then I might be able to fix it, if not then at least we will know it’s not related.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #11922
    craymond
    craymond
    Participant
    You cannot access this content.
    #11937
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Chris,

    I have found the problem, it was a know issue with the override script. I noticed you have the 4.9.8 version, but 4.10 was released just yesterday with a fix included to this issue as well.

    You don’t have to update if you don’t want to, I have incorporated the fix directly to your installation as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #11938
    craymond
    craymond
    Participant
    You cannot access this content.
    #11944
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Chris,

    No, you won’t loose any settings, but I always recommend having a full backup before updating any plugin, you never know. It is not a critical upgrade, so you don’t have to worry. A hotfix release will be out soon, you can wait for that, it’s usually better, since I don’t know all the bugs yet for this major release.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #11964
    craymond
    craymond
    Participant

    Thanks so much for your quick response and fix Ernest.

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