All my filters dissaperead

Home Forums Product Support Forums Ajax Search Pro for WordPress Support All my filters dissaperead

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 4 years, 9 months ago.

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  • Author
    Posts
  • #14999
    angryventures
    angryventures
    Participant

    Hello
    I had a lot of filters on my shop -> http://www.torres.pt, and after the update all the filters disappeared on my Shop. Filters for brands, styles, etc.

    #15008
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The main issue is that the plugin is not visible anywhere on the page. I see it is installed, but it is not in use. The search bar on the top of the page is the theme default. I guess you had the plugin search in that position?

    If you used the search shortcode somewhere, and there was a theme upgrade, it is possible that it had been replaced with the default one.
    May I ask what previous version were you using of the plugin?
    Because your purchase date shows me yesterday (04/10/2017), and if you had a very old, or modified version, it is possible that you will have to check the plugin configuration as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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