An old issue, you did not solve it ..

Home Forums Product Support Forums Ajax Search Pro for WordPress Support An old issue, you did not solve it ..

This topic contains 13 replies, has 2 voices, and was last updated by

 
Keymaster
3 years, 6 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #17530

    Participant

    Please, I have re-posed my problem which you have not solved yet.

    When you type a word in the search box, then you press Enter to open another page completely, which has nothing to do with the search word.

    Try this, type a laptop example, then press Enter, then notice the page that will open ..

    Second: I want to cancel the display of the category from the search results ..

    Third: I want to add a search By Category, like this:

    https://imgur.com/a/WMEXh

    Waiting to your support..

    Thank you..

    #17534

    Hi,

    I have tried to figure it out, based on the files you have sent me, but I was not able. Something is overriding the results, but I honestly don’t know what exactly it is. Sorry about that.

    I can try it again of course, maybe I can figure it out this time.

    Can you please check the back-end and the FTP details? I am not able to log in (missing admin username) and the FTP address seems to be incorrect. Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #17535

    Participant
    You cannot access this content.
    #17552
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #17755

    Participant

    I have not read your message yet ..

    Maybe the site had a problem at the time ..

    The site now has no problems, you can login..

    Please solve this big problem ..

    Waiting for reply..

    Thank you..

    #17818

    Hi,

    I think I managed to fix the problem. There was something wrong with the pagination. When the results were not redirected to the first page (not on /page/1/..) then it was not correct.

    I have changed the following options: https://i.imgur.com/gTDAbg1.png

    The ordering of the results is not exactly the same, but at least now the same results are returned on the results page. I still don’t know what exactly is conflicting there.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #17820

    Participant

    Now two things:

    1- The search page hides header of site completely, no munu, no logo, and top menu.

    A – The number of product results in the search page is few, and under page numbers, why do not search results increase on a page?

    Quick answer please ..

    thank you..

    #17823

    Hi,

    1. It is not related to this plugin. If you simply visit the results page, it happens as well: https://zas-store.com/?post_type=product&s=a
    In that case, the plugin override is not active.

    2. The number of ovverride results can be defined here: https://i.imgur.com/ZwnF4Xv.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #17841

    Participant

    i do not understand what you mean, your plugin was displaying the search results page in a wrong way, and then you worked to fix the problem, now the problem you have solved, but the page does not show the Header!

    This means that this has to do with the problem.

    My friend, I see you’ve done great work, there’s not much left.

    Please complete the solutio ..

    Thank you..

    #17847

    Hi,

    What I am trying to say, is that the issue is not related to the plugin, because it exists even when the plugin is disabled. Please check this screenshot: https://i.imgur.com/TmheNqL.png

    The header was showing correctly at the time when I was testing it, although I don’t have a screenshot of it.

    I have not changed any other options anywhere else, only that one configuration to redirect to the paginated results page on the search options. I did not change any files either, I did not use the FTP this time, it was not neccessary.
    Since the problem persists when the plugin is not active, and I did not change anything else, I don’t think it is possible it is related to the search plugin.

    If you recently update any other plugins/theme, or changed any options/pages related to page layouts, then it could explain it.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #18066

    Participant

    First, I apologize for my delay in reply.

    The problem is not exist when i disable AJAX Search Pro, the problem in your plugin.

    i have disabled your plugin, the search page appears normally without hiding the header ..

    Please verify yourself, no problem when disabling ajax search pro plugin.

    Thank you..

    #18070

    Hi,

    I have tried it, but it is the same for me in both cases. I tested on this URL: https://zas-store.com/?post_type=product&s=a
    – plugin enabled: https://i.imgur.com/hkpIUnS.png
    – plugin disabled: https://i.imgur.com/pTtTzkD.png

    Does this look different for you? What URL do you test it on?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #18468

    Participant

    Please, I want to put an end to this ..

    1) The problem is as it is, type the search word, then press Inter, open a page without a header “You know this problem”.

    A) Write a word for a laptop in Arabic in search box and then press Inter. The bags, mouse and accessories appear before the laptop itself. “There should be a priority in the search” !

    P) I want to be searching by choosing the cateogury, as it is in many stores ..

    4) I do not want to show the catagory when typing a search word and showing the results of drop down, I just want the products and not the categories ..

    X) I would like to look at the your plugin, if there are wrong settings I’ve made, please fix them, I just want the search engine to work in my shop well ..

    I hope positive help, solve these problems please..

    Thank you..

    #18572

    Hi,

    1) Please check my previous reply, the header is missing even though the plugin is disabled. That means, that the issue is not related to the search plugin unfortunately.

    2) Can you please give me an example for this one? Unfortunately I don’t speak arabic, and is a bit hard for me to know which words should I try. Thank you!

    3) In that case, you can check these documentation and knowledge base chapters:
    Filters by Taxonomy Terms – Documentation
    Demo setup for Staff Search example (this example) – Knownledge Base

    4) Make sure, that under the General Options -> Sources 2 panel there is nothing selected: https://i.imgur.com/Z4gFmJH.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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