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Apostrophe in search term breaking search

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Apostrophe in search term breaking search

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #53686
    pbainespbaines
    Participant

    Hi,

    One of the users of the site has reported that any search terms with an apostrophe in, seem to break the search and don’t load any results. Is this already known, and if so, is there a way we can prevent the search from returning no results?

    Example search term: Children’s of Alabama

    I’ve attached a console error report.

    #53688
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    There was a known issue with an older version, related to the highlighter. Can you please make sure to upgrade to the latest version 4.27, clear the cache and see if that solve the issue?
    Thanks!

    #53690
    pbainespbaines
    Participant

    Hi Ernest,

    Unfortunately, the errors are still persisting.

    I updated the plugin on staging.ispnlibrary.org and cleared the browser cache, deleted all files from /wp-content/cache/asp. We don’t have any other caching running on the staging server. I also tried a private browser window but still no luck.

    frontend username: ispn-admin
    frontend password: mrq4QDW*jua0qdn@zpc

    Note: live is still 4.26.11 as I wanted to run tests on staging before deploying.

    Let me know if you need access to the Staging server and I’ll create a login.

    Best,

    Peter

    #53692
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Oh I think I know what this is. It was fixed in 4.27.1 but it’s not yet released, I remembered incorrectly, I thought it was included within 4.27.

    Please download this version and install it, it should fix the problem.

    #53693
    pbainespbaines
    Participant

    Great, that fixed it! I’ll deploy it to live, thanks.

    #53694
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Oh good, I will make sure to include this fix in the next release then.

Viewing 6 posts - 1 through 6 (of 6 total)
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