Apostrophes

[ukelliot73]

Hello,

I thought this was fixed but it seems not completely. On Desktop the issue is fixed The problem was that in my database, a few entries had &#39 as an apostrophe.

Even though I have fixed it in the database, on mobile the problem still persists. I have cleared the site cache, my phone and ipad cache but the problem is still there. Below is the issue as I described in my previous (now closed) ticket.

“I believe the problem I am having is with apostrophes. For some search results, once I enter the letter after the apostrophe, some of the search result options disappear. For example, when searching for the movie title Don’t Breathe, when I type Don’ I see many options including Don’t Breathe. But once I press the t, many result options, including Don’t Breathe, disappear. Its inconsistency is a bit troubling. I really hope you can help,

Thank you,
Elliot

[Ernest Marcinko]

Hi Elliot,

Well, the search does not really make any different queries on desktop or mobile devices, so I believe the issue might be with the actual apostrophe chraracter. On the tested mobile device the apostrophe might have a different character code as the ones on desktop.

Anyways, I logged in, checked the configuration, everything was all right. Because you are using the index table engine, the search does store apostropheless versions of the keywords as well, and recognizes them. On the search settings I added all known apostrophe characters to the keywords exceptions list:

',",’,‘,’

This was if the user types in Don't breathe the plugin will actually search for Dont breathe instead. It will match, because the word don't is also indexed as dont.

I hope this helps!

[Author]

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