ASP active filter issue

This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 4 months ago.

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  • #27531
    sanmita0957
    sanmita0957
    Participant

    Hello Ernest,

    Good day to you. I have couple of issues with functioning of ASP and elementor pro active filters. I have set everything as per your instructions in the documents and video for active filters but I am not able to type anything on the search box. Also my main search
    on header is showing multiple filters (duplicates). Please take a look. I have also attached screenshots. Also link to see this issue is here: https://www.pathologybazaar.in/search-products-asp/?v=c86ee0d9d7ed

    Please let me know if you have any questions for me.

    Many thanks
    Sandy

    • This topic was modified 2 years, 4 months ago by sanmita0957 sanmita0957.
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    #27551
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Sandy,

    I just tried, but it seemt to be working perfectly fine on our end: https://youtu.be/WOBQz12Jk-8
    Make sure to clear your site and browser cache, it should resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #27553
    sanmita0957
    sanmita0957
    Participant

    Hi Ernest,

    Good morning.

    While the live filter works fine, thank you. The header search is still showing duplicate filters.
    Please try doing same on mobile to see the difference. I am seeing this issue when I launch from my cell phone. Please see attached screenshot.

    Many thanks
    Sandy

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    #27556
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Sandy,

    I have tried to view the page on both real mobile and desktop mobile simulator screens, but both look okay:
    – Real mobile: https://i.imgur.com/nDxGVSH.png
    – Desktop chrome simulator: https://i.imgur.com/bZqz7wW.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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