ASP active filter issue

[sanmita0957]

Hello Ernest,

Good day to you. I have couple of issues with functioning of ASP and elementor pro active filters. I have set everything as per your instructions in the documents and video for active filters but I am not able to type anything on the search box. Also my main search
on header is showing multiple filters (duplicates). Please take a look. I have also attached screenshots. Also link to see this issue is here: https://www.pathologybazaar.in/search-products-asp/?v=c86ee0d9d7ed

Please let me know if you have any questions for me.

Many thanks
Sandy

• This topic was modified 6 years ago by sanmita0957.

[Ernest Marcinko]

Hi Sandy,

I just tried, but it seemt to be working perfectly fine on our end: https://youtu.be/WOBQz12Jk-8
Make sure to clear your site and browser cache, it should resolve the issue.

[sanmita0957]

Hi Ernest,

Good morning.

While the live filter works fine, thank you. The header search is still showing duplicate filters.
Please try doing same on mobile to see the difference. I am seeing this issue when I launch from my cell phone. Please see attached screenshot.

Many thanks
Sandy

[Ernest Marcinko]

Hi Sandy,

I have tried to view the page on both real mobile and desktop mobile simulator screens, but both look okay:
– Real mobile: https://i.imgur.com/nDxGVSH.png
– Desktop chrome simulator: https://i.imgur.com/bZqz7wW.png

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