bug with categories

[annebonnet]

Hello,

No categories are found in the “frontend search setting” whereas the web site has a lot of categories.

Could you please help us with this bug.

We hadn’t the bug with the lite version of the plugin.

Thanks
Anne

[Ernest Marcinko]

Hi Anne,

The back-end credentials seem to be incorrect, I cannot log-in to check the issue. Can you please check them?

[annebonnet]

You cannot access this content.

[Ernest Marcinko]

Thank you, that was correct 🙂

There is indeed something not working, but there is no error message indicating any issue, so I don’t know the cause yet.

Can you also provide temporary FTP access? I would like to do some debugging/changes around that code to see where it fails and fix it if possible.
Make sure to have a back-up of everything, in case something goes wrong.

[annebonnet]

You cannot access this content.

[Ernest Marcinko]

Thank you!

I have found and fixed the issue. It was a backwards compatibility problem with the core function responsible for getting the category terms.

I will note this fix and implement it to the upcoming release.

[annebonnet]

Thanks a lot for your help !

🙂
Anne

[Ernest Marcinko]

You are welcome!

I will close this topic and mark it as resolved for now, feel free to open another one if you have other issues.

If you like the plugin, feel free to rate it on your codecanyon downloads page, it’s greatly appreciated.

[Author]

Posts