bug with categories

This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 7 years, 10 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #9035
    annebonnet
    annebonnet
    Participant

    Hello,

    No categories are found in the “frontend search setting” whereas the web site has a lot of categories.

    Could you please help us with this bug.

    We hadn’t the bug with the lite version of the plugin.

    Thanks
    Anne

    #9036
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Anne,

    The back-end credentials seem to be incorrect, I cannot log-in to check the issue. Can you please check them?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9037
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9039
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you, that was correct 🙂

    There is indeed something not working, but there is no error message indicating any issue, so I don’t know the cause yet.

    Can you also provide temporary FTP access? I would like to do some debugging/changes around that code to see where it fails and fix it if possible.
    Make sure to have a back-up of everything, in case something goes wrong.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9040
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9041
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you!

    I have found and fixed the issue. It was a backwards compatibility problem with the core function responsible for getting the category terms.

    I will note this fix and implement it to the upcoming release.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9042
    annebonnet
    annebonnet
    Participant

    Thanks a lot for your help !

    🙂
    Anne

    #9043
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are welcome!

    I will close this topic and mark it as resolved for now, feel free to open another one if you have other issues.

    If you like the plugin, feel free to rate it on your codecanyon downloads page, it’s greatly appreciated.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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