Bug with excluding categories fom the research

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This topic contains 18 replies, has 2 voices, and was last updated by annebonnet annebonnet 6 years ago.

Viewing 15 posts - 1 through 15 (of 19 total)
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    Posts
  • #9149
    annebonnet
    annebonnet
    Participant

    Hello Ernest,

    I open a new ticket because i can’t exclude categories from the research.
    I put in the good area the identity number of the categories i want to exclude and drag and drop also in the good area but nothing seems to work.

    Coul you please help me ?

    Thanks a lot
    Anne

    #9151
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Anne,

    It is a known bug with version 4.9.0 which I already fixed in the recent version (4.9.1).

    You don’t have to update, I’ve applied the fixed code to your server directly. To exclude posts by categories, use the Advanced Options -> Exclude results panel and the Exclude posts by categories option: https://i.imgur.com/C3Zb4Q7.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9152
    annebonnet
    annebonnet
    Participant

    Thank you Ernest !

    #9188
    annebonnet
    annebonnet
    Participant

    Hello Ernest,
    I have another problem with the plugin.
    In the checkbox mode, the respect of the hierarchy is kept only for the first category and not for the others.

    Could you please help me ?

    Thanks
    Anne

    #9190
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Anne,

    I think I have found the problem. Can you please check if it’s correct now, and let me know if it doesn’t work correctly?

    I’ve added this to the issue tracker as well, will be fixed after testing for the upcoming release.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9191
    annebonnet
    annebonnet
    Participant

    for me all is ok now.

    thank you so much for your so fast answer !

    Anne

    #9293
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9294
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’ts most likely because the category logic by default respects a rule, where “all categories should match from the selected set” in order to give you a result. In most cases this logic is the best, but you might want to change it.

    You can change this logic on the Frontend search settings -> Advanced Panel: https://i.imgur.com/oFG672P.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9304
    annebonnet
    annebonnet
    Participant

    thank you.

    #9569
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9571
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9572
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9573
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9574
    annebonnet
    annebonnet
    Participant
    You cannot access this content.
    #9575
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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