Cannot Click on Search Bar after Update

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 year ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #33307

    Hi there,

    We have been using your plugin for a year or so now and recently purchased the new version.

    Our old version 4.1.7 was working fine but we could not auto-update so we bought the new version.

    However when I install the latest version the search functionality stops working, I cannot even click on the search bar at all..

    Any ideas as to what could be causing this?

    Kind Regards

    #33315
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The most likely cause is cache. Make sure to clear all layers of cache (page, minify, js, css, CDN, browser etc..), so everything is updated properly. In 99% of the cases it resolves the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #33316

    Ernest,

    Thank you very much this fixed it straight away.

    Great plugin and support 10/10

    Thanks again.

    #33326
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 4 posts - 1 through 4 (of 4 total)

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