Cannot close shortcode generator

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Keymaster
2 years ago.

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  • #25494

    Participant

    Hi there,

    I’m trying to get this set up on our site but I cannot close the shortcode generator to edit the settings. Clicking the close button doesn’t work, nor does clicking outside the box.

    Having a very difficult time getting this set up because I can’t get past this screen. I can’t replace my search function to use this plugin until I can make it match the design of the site.

    Screencast: https://share.getcloudapp.com/2Nure1bG

    Any idea what the issue might be?

    Also, this “check this video tutorial link” just goes to Youtube.com – https://share.getcloudapp.com/DOuvyeE6

    Thanks!

    #25501

    Hi!

    It seems like that your browser is still loading the styling from the older version on the back-end. Make sure to clear the browser cache, as well as cloudflare if you are using it. Sometimes they cache very aggressively and changes don’t populate until cleared.
    That will definitely resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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