Can't adjust anything on the setting page

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This topic contains 2 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 7 years, 5 months ago.

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  • Author
    Posts
  • #3713
    Pat
    Pat
    Participant

    I can’t turn on/off or move any tab on the setting page of instance.

    #3714
    Pat
    Pat
    Participant

    It works fine if I use Lite version.

    #3715
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Try to delete the Lite version in the plugin manager and deactivate/activate the pro version again. This sounds like a 3rd party javascript issue. You can also try to temporary disable all the other plugins and see if it works then. If so, then it’s definitely a 3rd party issue. Let me know how it goes.

    Could you also provide temporary admin/ftp access? I would like to check if there are any errors on the console. You can add access by editing your initial post in this topic.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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