Can't install ajax search plugin

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Can't install ajax search plugin

This topic contains 1 reply, has 1 voice, and was last updated by mintdave mintdave 7 years, 8 months ago.

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  • #2884
    mintdave
    mintdave
    Participant

    Hi,
    I just bought the Ajax Search Pro plugin, and tried to install it via FTP. I uploaded the ajax-search-pro folder into the ‘plugins’ directory, and Activated it from my Dashboard. When I did, my site stopped working. It displayed a ‘Fatal Error….etc, etc.’ message in my browser. So I went back into the FTP and deleted the ajax-search-pro folder.

    Then when I went back into my dashboard, I got a message saying that the plugin was deactivated since it could no longer be found. I then tried to install it via the dashboard, by going to Plugins, Upload New. When I uploaded the zip file, it did not show up in the list of plugins, so I can’t activate it. That’s where I am at now. It seems that I am unable to install the plugin sucessfully. Can you help me?

    Thanks, Dave B.

    #2886
    mintdave
    mintdave
    Participant

    (please forgive the duplicate message. I forgot to mention in this question that my login webpage is different than the standard http://www.biblicaledia.com/wp-admin. Please refer to my other message, and disregard this one.

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