Can't update to .7

This topic contains 4 replies, has 2 voices, and was last updated by barabasis barabasis 1 year, 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #32443
    barabasis
    barabasis
    Participant

    hello,

    your version .7 is impossible to be updated.

    Pls see attached.

    Do you have some quick tricks we can apply to solve this thing without you to have to login to our website?

    Thanks

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    #32455
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Try updating manually instead. I guess either the version is somehow mixed up in the wordpress updater, or something went wrong during the update. Manual update should resolve that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #32488
    barabasis
    barabasis
    Participant
    You cannot access this content.
    #32494
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I am seeing the issue now in the error report, you are using a custom folder for the plugin: /wp-content/plugins/ajax-search-pro 4.20.7/
    That is a big no-no, plugins should be in their appropriate folders. I strongly recommend comletely uninstalling and removing this folder, and installing the plugin via the plugin manager, so the correct plugin folder is used. That explains the missing arrows as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #32517
    barabasis
    barabasis
    Participant

    I see, thanks. I will get in touch with custom plugin author.

    Enjoy the rest of your day Ernest

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