Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Can't update to .7
This topic contains 4 replies, has 2 voices, and was last updated by barabasis 1 year, 12 months ago.
- AuthorPosts
- March 30, 2021 at 9:00 pm #32443
hello,
your version .7 is impossible to be updated.
Pls see attached.
Do you have some quick tricks we can apply to solve this thing without you to have to login to our website?
Thanks
Attachments:
You must be logged in to view attached files.March 31, 2021 at 11:39 am #32455Hi,
Try updating manually instead. I guess either the version is somehow mixed up in the wordpress updater, or something went wrong during the update. Manual update should resolve that.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
March 31, 2021 at 4:25 pm #32488You cannot access this content.April 1, 2021 at 8:29 am #32494I am seeing the issue now in the error report, you are using a custom folder for the plugin: /wp-content/plugins/ajax-search-pro 4.20.7/
Best,
That is a big no-no, plugins should be in their appropriate folders. I strongly recommend comletely uninstalling and removing this folder, and installing the plugin via the plugin manager, so the correct plugin folder is used. That explains the missing arrows as well.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
April 1, 2021 at 9:13 pm #32517I see, thanks. I will get in touch with custom plugin author.
Enjoy the rest of your day Ernest
- AuthorPosts
You must be logged in to reply to this topic.